Privacy

Privacy Policy

Last updated: May 20, 2026.

Scope

This policy explains privacy practices for the official Hormigón y Hormiguita website and the mobile app Hormigón y Hormiguita: Family Adventures. The experience is intended for families, with adult guidance for young children.

Children's personal information

We do not ask children to provide personal information on this website. The site does not include child accounts, forms for children, public comments, chats, or surveys for children. If a child needs help, a parent, guardian, or responsible adult should contact us on their behalf.

Adult email contact

Published email addresses are for parents, guardians, press, partners, music, and support. If an adult contacts us, we use the information provided to respond and follow up on that request.

Website

The website provides public information about the game, characters, songs, support, and press. It does not include behavioral advertising, forms for children, or user accounts. The hosting provider may generate technical records needed for security, availability, and site operation.

Mobile app

The app may store game progress, preferences, and unlocked-content status on the device. The app is not designed to request children's personal information or create child accounts.

Optional purchases and restore

The app may offer an optional full-world purchase. Purchases and restore are processed by App Store or Google Play depending on the store and device. We do not receive or request card details. The stores may process information under their own privacy policies, terms, and family controls.

YouTube and external platforms

The site links to the official Hormigón y Hormiguita YouTube channel. YouTube, app stores, and external platforms apply their own policies and controls.

Support

For support, we may ask for limited technical information such as device model, operating system, store used, and a description of the issue. Please do not send children's personal information.

Updates

We may update this policy if features, stores, platforms, services, or privacy practices change. The update date will appear on this page.

Contact

For privacy or family support questions, write to soporte@hormigonyhormiguita.com.